Server/RAID Array Data Recovery



It has been decades since the RAID arrays began to be implemented in enterprises. The RAID technique creates an inexpensive storage environment with its mass data storage, powerful fault-tolerance, and extremely high disk speed, thus becoming an indispensable configuration of enterprises.   

Normally, the RAID system runs stable, but it doesn’t mean that there is no data loss risk with the RAID arrays. Power surges, operational errors or any hardware failures of one or more drives can lead to RAID errors and data loss. Damaged RAID volumes, controller card failure, virus attack, logical, partition damage and parity errors can be resolved by the qualified engineers at Hongmeng International Data Center. We can restore your critical data quickly and efficiently. With the profound expertise, high-end tools and many years of successful case experience, we can offer high-quality data recovery service.

Supported RAID Arrays & Devices

  • Simple RAID setup: RAID 0, RAID 1, RAID 5
  • Complicated RAID setup: RAID 50, RAID 10, RAID 6, or RAID 6EE
  • Support NAS / SAN devices

Supported Manufacturers

  • Apple
  • Compaq
  • Dell
  • G-Tech
  • HP
  • Lacie
  • Linux
  • Microsoft
  • Novell
  • OWC
  • SansDigital
  • SUN Solaris
  • Synology
  • Terramaster
  • Other

Supported File Systems

  • FAT 12,16,32
  • Free/Open/Net BSD
  • HFS(+) (Mac)
  • NTFS(+) (Windows)
  • Proprietary Systems (such as Drobo)
  • Reiser (Linux)
  • XFS (NAS)
  • ZFS (Linux)
  • Other


To implement RAID data recovery, it always requires all the drives in the RAID setup, even if the problem was only due to one failed drive. With all drives provided, we have the best chance for successful recovery.

A RAID data recovery is needed when any physical damage to the drive(s) occurred. The RAID needs to be repaired before the RAID structure can be recreated in our lab, and after recreating the RAID structure, we can extract all data to a good drive.

Frequently Asked Questions

Do I need to send in all of the drives from the RAID/ Server array?
Yes, all drives that were part of the array and any attempted rebuild drives will need to be sent in to provide the best chance for a successful recovery. To prevent further damage to your RAID array maintain the integrity of the data contained within that RAID, it is important to create clones of each array member and attempt to reconstruct the RAID array using clones. For this reason it is necessary to send in all of the drives from the RAID/Server.

 What if only a single drive has failed in the RAID?

In most cases, a RAID splits your data across multiple drives to have redundancy as well as make the data accessible at a faster rate. So in order to perform a successful recovery, we will need to see all the drives from the failed unit as well as the enclosure for the drives as well. Repairing the single failed drive will not allow the data on the RAID volume to be accessed without reconstructing the array.

Can I ship the drives in the enclosure?
When shipping the device you will want to take all the drives out of the enclosure they are in and label and wrap the drives as well as the enclosure separately. This will ensure that the internal SATA connections in the Raid or server are not snapped off during shipment.

Do I need to ship the RAID/Server enclosure or can I just send the drives?
Most RAID enclosures will either use a proprietary RAID configuration or an encryption card in the enclosure itself to keep the data secure, however this will require that we also receive the original enclosure so that the data can be read once the drives are repaired.

Will you rebuild my server to how it was before the failure?
Unfortunately due to the many circumstances that can lead to server failure, there is no way to know if we can provide a fully-running rebuilt server. In most server failure cases there is significant damage to the file system leading to unstable performance and repeated errors. In all cases we will try to recover your server in its original state but this is a rare outcome. Typically all of your important data will be extracted to an new healthy drive which you can then transfer and use on a new server.